The implementation of Workforce Management tools is an effective strategy for companies aiming to reduce costs while optimising workforce management. Currently, in any business sector, ensuring service quality by having the right number of people, at the right time, in the right place, and with the necessary skills means a company can save significantly whilst improving service quality. By automating processes and enhancing planning, WFM tools contribute to more efficient operations with fewer associated costs: “centralising information on a single WFM platform allows for more precise planning and adequate allocation of human resources, avoiding staff excesses and shortages, and reducing unnecessary overtime expenses,” says Carla Gomes, a WFM Specialist for over 10 years.
1. Automated Schedule Management
The automation of processes provided by a WFM can assist not only in creating work schedules but also in resizing teams. In sectors such as retail, for instance, it is possible to make scheduling decisions based on historical data, allowing for the prediction and identification of periods of higher or lower demand in advance. “The flexibility in people management allows organisations to maintain an adequate service level without incurring additional costs during low-demand periods, while efficiently responding during peaks,” explains Carla Gomes.
2. Increased Productivity
The more accurate the schedule creation, the better the productivity indexes, resulting in a direct impact on expense reduction. HR Director Nádia Sousa recently reinforced in a testimonial regarding the project implemented at Real Hotels Group that “With SISQUAL® WFM, managers create appropriate schedules and automatically the costs of each employee are allocated to the correct cost centre, resulting in more precise budget control,” says Nádia Sousa.
In a short time, the positive financial impact of managing schedules and integrating directly with the HCM or HR management system becomes noticeable, as it not only reduces the administrative burden but also allows for more accurate cost allocation and avoids errors in payroll processing.
3. Compliance with Labour Laws
By managing schedules with an efficient WFM tool, in addition to enhancing financial efficiency and generating significant payroll savings through correct time management, one of the most important benefits is the automatic control of labour compliance: “The ability to track and manage working hours precisely, including mandatory breaks and rest periods, ensures that schedules comply with labour laws and that payroll is accurate, favouring the decentralisation of shift responsibility while eliminating excessive or unnecessary payments,” assures specialist Carla Gomes.
SISQUAL® WFM ensures labour compliance through an intuitive colour-coded system that highlights any labour law violations from planning to day-to-day operations, allowing for informed decision-making on time management before or during schedule execution, thus avoiding potential legal sanctions.
WFM tools enable businesses to plan and forecast needs effectively, ensuring strategic planning, preventing unnecessary costs, and optimising resource utilisation, while also contributing to more efficient, economical, and compliant operations.
Need to manage teams simply and effectively? SISQUAL® WFM is a solution adjustable to various market sectors, allowing for better workforce management: optimising time management, reducing costs, and improving employee quality of life.
