Cookie Information
SISQUAL uses cookies to help us understand more about our website visitor activity. For example, we can track data about visits to the website, including numbers of visitors and visits, geo-location data, length of time spent on the site, pages clicked on or where visitors have come.
If you do not want us to track this information you can turn off cookies within your browser, follow the instructions here: https://cookies.insites.com/disable-cookies/.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
We, our service providers, and/or non-affiliated third parties, may use “cookies” or similar technologies such as “pixel tags” on our digital properties. We and our partners use cookies or similar technologies in order to analyse trends, administer the websites, and track users’ movements around our digital properties. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.
We use these technologies with our website visitors in a de-identified fashion. We may also use third-party analytics and marketing integration services such as those by Google, to help us track and optimize our website performance and customer-facing marketing. These third parties may also use both cookies and pixels to help us better manage content on our site by informing us what content is effective. These third parties are prohibited from using collected data for any purpose other than as a service provider to us.
When providing our software and providing SISQUAL® services to our corporate customers, SISQUAL® acts as a Data Processor. We need to collect and use personal data to enter into a contract with a customer or to fulfil our contractual obligations. We may also use such data for our legitimate business interests to administer our platforms, provide access to interfaces and features, and to enforce our acceptable use policies and terms of service.
To the extent our customers need to collect and share and allow us to process personal data of their employees and customers to enable our services, we will rely upon our customers to provide necessary privacy notices and to obtain required consents.
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
SISQUAL® takes commercially reasonable steps to ensure the ongoing confidentiality, integrity, availability and resilience of our systems and services processing your personal data.
Notably, we implement comprehensive antivirus, anti-spam, and spyware protection for the servers along with a full-fledged intrusion detection system coupled with robust firewalls and alerts system in place.
If you are our Customer or prospect, you have enhanced rights under the GDPR. You may access, correct or request deletion of your personal data.
SISQUAL® abides by the Data Subject Rights requests referenced within GDPR Articles 13-22 with respect to:
Right to be informed (about processing activities and applicable rights)
Right to access data (or obtain data being processed)
Right to rectify information (when outdated or incorrect)
Right to erasure (and to be publicly forgotten)
Right to object to processing (particularly activities based on consent)
Right to restrict processing (when processing is deemed to be unlawful)
Right to data portability (between proprietary systems in a common format)
Rights related to automated decision making (including decisions based on profiling activities)
SISQUAL® has put into place operational processes to comply with all Data Subject Rights requests within 30 days when received, however we may need to verify certain Personal data fields to ensure we act upon the correct data.
If your business contact information changes, or if you would like to modify or remove your details, or to exercise your other rights, please contact quality@sisqual.com.
Additionally, SISQUAL® is required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
All processing of Personal Data is performed in accordance with privacy rights and regulations following the GDPR and the local legislation.
You are entitled to know whether we hold information about you and, if we do, to have access to that information and require it to be deleted, limited or corrected if it is inaccurate. You can do this by contacting us via dpo@sisqual.com. We encourage you to contact us should you have any privacy-related complaint.
In compliance with the GDPR, SISQUAL® commits to resolve complaints about our collection or use of your personal information.
SISQUAL® reserves the right to update or change this Privacy Policy from time to time.
Changes will be posted on this page. If we make a material change to our privacy practices, we will provide notice on the site or by other means as appropriate.
If you have any questions, please feel free to contact quality@sisqual.com.
To contact SISQUAL®’s Data Protection Officer, please reach out to dpo@sisqual.com.
PUBLIC INFORMATION – Privacy Policy – updated on 31/03/2023