In recent years, healthcare institutions have evolved significantly in terms of workforce management, with an increasing focus on the well-being of teams and improving the quality of life of managers and employees. That said, the implementation of Workforce Management tools has become essential to promote a more humanized work environment, allowing for better allocation of resources, equitable distribution of schedules and increased communication between managers and employees.
The evolution of SISQUAL® WFM in Healthcare
SISQUAL® WFM enables the automatic creation of schedules and rosters, shift changes, holidays and time off, thus helping to guarantee service levels and increase the quality of life of managers and employees. In addition to optimizing workforce management, the tool also allows healthcare institutions to resize teams (SISQUAL® Team Dimensioning) based on the real needs of the service, but also on the individual preferences of their professionals, creating a more balanced and satisfying environment.
Recently, at the Hospitalar 2024 trade fair, held in Brazil, SISQUAL® WFM launched two new products focused on the automatic and humanized solutions for small and medium-sized institutions: SISQUAL® Doctor Shifts and SISQUAL® Nursing Rosters. These solutions aim to optimize processes for doctors and nurses, distinguishing themselves by humanization and flexibility in daily workforce management, allowing schedules to be distributed in less than 30 minutes!
But how do you humanize shifts in healthcare institutions?
- Effective planning of shifts and schedules: Automating shift distribution improves team productivity and the quality of services provided.
- Flexible working hours: Easy roster management promotes a healthy work-life balance, increasing employee satisfaction and well-being.
- Compliance with labor legislation: the software is pre-defined by color, which facilitates compliance according to legislation, ensuring a more humane distribution of tasks while avoiding legal sanctions.
- Open Shifts: Taking into account the availability and preferences of healthcare professionals, SISQUAL® WFM enables the generation of “open” shifts (SISQUAL® Open Shifts), providing employees with the best “match” for their schedule.
How does SISQUAL® WFM bring quality of life to healthcare professionals?
SISQUAL® Quality of Life + APP provides an intuitive experience for exchanging information between employees and managers, which in many healthcare institutions is still done manually. The application allows you to automatically request shift change requests, view schedules, synchronize the calendar with your personal agenda and make requests for future absences, ensuring a more productive work environment and better quality of life.
For Milena Gonçalves, technology and sustainability manager at the Hospital Amaral Carvalho in the Brazilian state of São Paulo, the tool serves approximately 2,000 employees who
“now have all the important information in the palm of their hands, making it easier to communicate with their managers”, she says.
According to Rodrigo Alves de Paula – Corporate Nursing Care Manager at IGESP Hospital in São Paulo, the SISQUAL® WFM APP has brought security to processes and agility to employees, but also to managers who “have gained time to better manage teams and invest in other important aspects of the job”, he explains.
And if a few years back the main concern of healthcare institutions was to reduce overtime, today the focus is on effective workforce management in order to respond to the growing demands of the sector.
With over 32 years’ experience in technology and innovation, SISQUAL® WFM plays a leading role in workforce management in the global healthcare market, boosting the management of human resources within institutions and improving quality of life for both employers and employees. That being said, the sector has proven to be a winning bet in implementing the tool, making it possible to safeguard not only the operability of healthcare, but also patient safety.
Find out more about SISQUAL® WFM and how it can transform healthcare institutions!
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