Team Management: SISQUAL® WFM tool reduces errors in the processing of salary data according to Pandora


Currently with 36 own stores in Portugal, Pandora, the world’s largest jewellery manufacturer, began its independent operations in the national market in July 2022 and soon realized the need to implement a tool to control its workforce, manage human resources efficiently, and optimize processes. Initially, the implementation of the SISQUAL® WFM tool, a global leader in Workforce Management software, was limited to six stores. However, within just six months, all the remaining stores had the solution implemented.

According to Sara Silva, HR Operations Specialist at Pandora in Portugal,
“the fact that this tool allows for precise recording of employees’ entry and exit times has made it much easier to optimize the payroll process, thus eliminating human errors that could occur. “
Additionally, she notes,
“it has improved shift organization as it enables efficient human resource management and is aligned with current legislation.”
The Human Resources specialist at Pandora in Portugal also added that
“an evident result of using the tool was the reduction in the number of errors in data handling for payroll processing, as SISQUAL®WFM facilitates the accurate calculation of hours worked, overtime, and Sunday hours, among others.”
The solutions chosen by Pandora were the SISQUAL® Time & Attendance and SISQUAL® Salary Calc modules. The first manages employee timekeeping data, controlling absences and overtime, as explained by José Pedro Fernandes, Vice President of SISQUAL® WFM: “ With SISQUAL® Time & Attendance, it is very easy to create individual, repetitive, flexible, and dynamic schedules and establish rules for employee registration and shift planning. Additionally, it offers automatic suggestions, comparisons between planned and worked hours, and rules for flexible schedules. It also helps compare each employee’s absenteeism and attendance rates.”

As for SISQUAL®Salary Calc “it has an automatic engine that counts the hours worked and integrates them into the payroll/ERP system to correctly pay for overtime, night hours, among others. The integration of attendance data from SISQUAL® WFM with the ERP eliminates the duplication of manually entered data and provides an efficient process for assigning salary rights,” explains the Vice President of SISQUAL®WFM.
For the HR Operations Specialist at Pandora in Portugal, these solutions are “very intuitive, allowing efficient team management and offering a range of advantages, namely precision in working hours control, efficient human resource management, legal compliance, productivity analysis, and ease of remote management,” she concludes.
Need to manage teams simply and effectively?
SISQUAL®WFM is an adaptable solution for various market sectors, enabling better workforce management: optimizing schedules, reducing costs, and improving employees’ quality of life.







