Managing schedules and shifts in the healthcare sector is one of the most critical challenges for hospitals and healthcare institutions. Nowadays, due to the increased operational needs of this sector, it is increasingly important for healthcare professionals to have flexible working hours to guarantee their well-being and quality of care. In this regard, SISQUAL® WFM has emerged as an innovative solution, introducing the concept of ‘self-service schedules’, which allows doctors and nurses to choose their own shifts according to availability and preference.
The Importance of Humanisation in Shift Management
In an interview with Grupo Mídia’s ‘Grupo Mídia Cast‘ Podcast, José Pedro Fernandes, Vice President of SISQUAL® WFM, highlighted the growing need to humanise schedules in the sector: ‘When healthcare professionals have a good quality of life and work, they develop a sense of belonging within the institution, reducing absenteeism and turnover,’ he said.
SISQUAL® WFM allows employees to give advance notice of personal commitments, helping managers build schedules more assertively and balancedly without compromising operational efficiency or complying with labour legislation.
Open Shifts: The New Global Trend
With the healthcare sector becoming increasingly dynamic, managers are becoming more concerned about balancing the quality of life of professionals and operational efficiency. With this in mind, SISQUAL® WFM offers SISQUAL® Open Shifts module. The solution allows managers to publish times when service levels are below expectations on a communication platform so that doctors and nurses can choose the most convenient times, thus avoiding labour shortages in institutions and guaranteeing the quality of patient care. ‘The global trend is for professionals to prefer the fulfilment of tasks over rigid schedules. SISQUAL® Open Shifts offers exactly that flexibility,’ explained José Pedro Fernandes.
SISQUAL® WFM is a robust tool that brings many benefits to the healthcare sector, including:
- Reduced turnover and absenteeism, promoting a more balanced working environment;
- Increased patient safety, ensuring that the right professional is assigned to the right place at the right time;
- Adaptation to labour legislation, preventing legal sanctions;
- Optimisation of schedules, reducing operating costs and increasing productivity.
SISQUAL® WFM is the market leader in workforce management in the healthcare sector in Brazil. By 2025, it aims to expand its presence to more public hospitals, transform hospital management in the country, and increase service levels in the care of more patients.
Find out how SISQUAL® Open Shifts can benefit healthcare professionals and institutions!
Book a free demonstration here!
