Santa Casa de São José dos Campos, one of the leading charitable healthcare institutions in the Brazilian state of São Paulo, has adopted SISQUAL® WFM to optimise the planing and sizing of its care teams.
With over a century of history, Irmandade da Santa Casa de São José dos Campos remains committed to solidarity and equal access to healthcare. That being said, it operates a hospital complex that stands out for its modern infrastructure and the diversity of its specialist services, including adult and paediatric care, a 24-hour maternity ward, an advanced diagnostic centre, an oncology centre and intensive care units (ICUs), amongst others.
The institution has over 200 beds and records more than 200,000 medical appointments annually, reflecting its vital role in serving the population and providing specialised healthcare.
WFM as a guarantee of operational efficiency
To meet the challenges of a large scale hospital structure, Santa Casa de São José dos Campos implemented SISQUAL® WFM to provide higher quality care and enhance patient safety.
SISQUAL® WFM also plays a strategic role in preventing labour non compliance, enabling automatic generation of work schedules in accordance with labour legislation.
The implementation of SISQUAL® WFM includes various modules that enable centralised, automated management of operations.
- SISQUAL® Time & Attendance – ensures rigorous and reliable monitoring of attendance, working hours, shifts and medical on-call duties.
- SISQUAL® Operations Cockpit – provides a real time view of operations, enabling rapid adjustments and more efficient use of resources.
- SISQUAL® Dashboard – transforms operational data into strategic indicators that support decision-making.
- SISQUAL® RubricCalc – automates and improves the accuracy of payroll calculations, fully integrated with operational realities.
- SISQUAL® Quality of Life APP – promotes a work-life balance, contributing to the satisfaction and retention of healthcare professionals.
The tool is also integrated with the TOTVS RM management software, already in use at the institution, thereby simplifying administrative processes and increasing management efficiency.
Santa Casa de São José dos Campos was recently recognised for the quality of its care, having received, for the second consecutive year, Level 3 Hospital Accreditation from ONA (National Accreditation Organisation) — a certification awarded to hospitals that stand out for their infrastructure, organisation, professional qualifications, quality of care and safety.
This commitment to the development of the healthcare sector is also reflected in the Institute of Teaching and Research (IEP), established in 2015 to train healthcare professionals and foster clinical and hospital research.
Through this partnership, SISQUAL® WFM reinforces its commitment to advancing the healthcare sector in Brazil, promoting more balanced, safe and efficient team management.
It is currently present in over 750 healthcare institutions across Brazil, supporting hundreds of thousands of professionals in hospitals, clinics and emergency services.
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