SISQUAL® WFM is strengthening its presence in the Brazilian market by announcing a new partnership with the Peruzzo Group, one of the leading supermarket chains in the state of Rio Grande do Sul. The company has chosen SISQUAL® WFM to improve shift planning and staff allocation, aligning human resources with the business’s actual operational needs.
Renowned for its commitment to quality of service and its close relationship with customers, the Peruzzo Group has a track record characterised by consistent growth and a strong regional presence. Founded in 1993 with the acquisition of the historic Moderna Bakery, the group embarked on rapid expansion in the food retail sector and currently operates a robust network comprising supermarkets and wholesale outlets, totalling 24 stores under the Peruzzo Supermercados brand, four Ecomix Atacarejo outlets, and three distribution centres.
SISQUAL® WFM will enable the Peruzzo Group to optimise the management of timetables and shifts, the operational management of its outlets, and improve the accuracy of team planning, contributing directly to increased productivity, an improved employee experience and enhanced customer service quality.
To meet the specific needs of the business, the following modules of SISQUAL® WFM were chosen:
SISQUAL® Operations Cockpit – Enables the planning, control and integrated visualisation of operations.
SISQUAL® Auto Scheduling – Automates timetable planning, increasing operational efficiency.
SISQUAL® Dashboard – Provides a strategic and consolidated view of all operations.
SISQUAL® Forecast – Forecasts staffing requirements based on historical data and demand patterns.
SISQUAL® Team Dimensioning – Supports the strategic sizing and allocation of teams in line with demand.
SISQUAL® WFM is also integrated with Senior Sistemas, a system already in use by the group, enabling data to be consolidated quickly and in a structured manner, and facilitating links between departments such as human resources, operations and sales.
Constantly expanding, Peruzzo Supermarkets continuously invest in innovation and modernising their processes, keeping pace with new consumer demands. In addition to traditional service channels, such as physical stores, they offer digital solutions and complementary services that enhance the shopping experience and bring the brand even closer to its customers.
This new partnership reinforces SISQUAL® WFM’s commitment to the digitalisation of the Brazilian food retail sector, contributing to a more efficient, competitive sector that is better prepared for future challenges.
Find out more about how SISQUAL® WFM can benefit the food retail sector!
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