Cybersecurity has become an undisputed priority for companies around the world, especially those that handle a high volume of sensitive data, such as personal and employee information. That said, using Workforce Management (WFM) tools, ensuring data security is vital to protecting organisations against cyber threats, avoiding legal sanctions and guaranteeing the trust of employees and customers.
It is therefore imperative that companies and public institutions that manage sensitive data (personal data) adopt management platforms that fulfil requirements to maintain the integrity and security of information.
The importance of system updates in cyberspace
Regarding data privacy, Workforce Management (WFM) solutions process personal data, which is protected by the GDPR (General Data Protection Regulation), requiring compliance with all security standards.
Therefore, in case of a cyber-attack, the loss of data due to security breaches can be devastating for both individuals and companies. To avoid these situations, it is essential to ensure that the solutions implemented are always up-to-date and follow secure development processes. According to José Epifânio, Head of Product Innovation at SISQUAL® WFM, in addition to adopting cybersecurity measures, companies benefit from ‘implementing systems that can turn cybersecurity into a strategic advantage’, he says, adding the importance of obtaining certifications that prove the robustness of their processes.
In 2021, SISQUAL® WFM reaffirmed its commitment to data protection by achieving yet another cybersecurity certification, becoming the first Portuguese company to receive this status.
But how do you choose a WFM tool that guarantees shift and team management and at the same time ensures data protection?
There are several requirements that companies must take into account when choosing a WFM tool that fulfils these demands:
- Security Certifications: An Indicator of Trust
Choosing workforce management software (WFM) providers with security certifications, such as ISO 27001, significantly strengthens corporate security processes. These certifications not only ensure compliance with regulations, but also promote safe and efficient practices, guaranteeing the quality and robustness of the implemented systems.
- Compliance with Data Protection Laws (GDPR)
Check that the solution complies with local and international data protection regulations. Companies operating in sensitive sectors, such as healthcare and the financial sector, should prioritise tools that adopt the concept of Privacy by Design, ensuring that privacy and data protection are integrated at every stage of development and implementation. When hiring a solution, it is important to check how the company handles data processing and whether its systems are regularly updated to correct vulnerabilities.
- Prevention: The importance of keeping systems up to date
Software updates play an essential role in protecting against cyber threats. It is therefore essential that the WFM solution you choose allows for continuous updates and that the supplier has a solid track record of innovation and system maintenance.
By opting for a supplier committed to innovation and continuous security, companies protect themselves against cyber attacks and ensure the integrity of their employees’ information.
- Verifying the supplier’s reputation
When evaluating a WFM tool, it is advisable to investigate the vendor’s reputation in the market. Look for references and reviews from previous clients, as well as checking the company’s track record in developing secure solutions. Trustworthy suppliers are usually committed to compliance and data protection, and are recognised for adopting robust security practices.
In addition, companies with a good track record of innovation and certifications are more likely to evolve their solutions to meet growing demands for security and efficiency. Nowadays, choosing a WFM tool that prioritises security and compliance is an essential step in protecting company assets and ensuring trust in the digital environment we live in.
So when evaluating WFM solutions on the market, remember: it’s not just about organising shifts or optimising schedules – it’s also about guaranteeing data security and privacy, a commitment that benefits both companies and their employees.
Want to know more about how SISQUAL® WFM can help your company improve security in workforce management?
