Dr Pinto Leite Group, a leading provider of community healthcare in Portugal, has chosen SISQUAL® WFM to modernise and digitalise its internal management processes. The aim is to replace manual processes with a more automated, integrated and strategic approach to managing teams, schedules and operations.
Founded in 2010, Dr Pinto Leite Group was born out of the ambition to create a healthcare model based on rigour, commitment and customer focus, whilst preserving an important family tradition. Initially focused on imaging, it rapidly expanded its activities into various areas of healthcare and today stands out for the quality of its services and its ongoing commitment to innovation.
Currently, the Group operates 16 clinics, offers around 50 medical and non-medical specialities, provides an integrated healthcare service with 24/7 medical care, and also includes two fully-fledged hospital units in its portfolio.
To meet the specific needs of the various operations and services, several modules of SISQUAL® WFM were implemented:
- SISQUAL® Dashboard – a comprehensive and strategic view of operations in real time;
- SISQUAL® Quality of Life APP – greater autonomy and flexibility for staff;
- SISQUAL® Time & Attendance – efficient management of timetables, attendance and presence;
- SISQUAL® RubricCalc – automated and accurate calculation of salary variables;
- SISQUAL® Operations Cockpit – integrated operational monitoring;
- SISQUAL® Auto Scheduling – intelligent automation of rosters;
- SISQUAL® Team Dimensioning – strategic team sizing and allocation;
- SISQUAL® Notifier – automatic alerts to support operational continuity.
SISQUAL® WFM will also be integrated with the Cegid Primavera ERP system, already in use by the institution, promoting greater fluidity between processes and systems.
The Group’s commitment to digital transformation is also reflected in other recent initiatives, such as the launch of the new Dr Pinto Leite App and Portal, which provide simple, secure and sustainable access to medical tests and reports for patients and clinical professionals.
With an established presence in Greater Porto and recent investments in the Vale do Sousa region, the Dr Pinto Leite Group is reinforcing its strategy of sustained growth by combining technological innovation, clinical excellence and patient-centred care.
For SISQUAL® WFM, this partnership reinforces its commitment to the digitalisation of healthcare in Portugal, contributing to more agile, sustainable and people-centred operations.
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