Unimed Catanduva, located in the interior of São Paulo, took a significant step towards modernising its management by acquiring 740 licences for SISQUAL® WFM.
The adoption of the tool was motivated by the need to optimise work schedules and ensure adequate team sizing, as previously the processes were carried out manually.
Founded in May 1971, Unimed Catanduva is a medical cooperative dedicated to promoting health and quality of life in the region. It currently serves approximately 19 municipalities in the western region of the state of São Paulo, bringing together more than 40,000 customers, 330 cooperative doctors and 740 employees. The unit has its own service network, consisting of a hospital, laboratory, vaccination clinic, home care and preventive medicine programmes, as well as a vast accredited network of clinics and imaging laboratories.
The Challenge: Greater Efficiency and Operational Tracking
Before implementing SISQUAL® WFM, Unimed Catanduva faced the challenge of manually managing schedules and team sizing, which made processes less efficient and untraceable. The need to optimise human resources, increase operational efficiency, and offer even higher-quality services motivated the cooperative to seek a comprehensive workforce management solution.
To meet these needs, Unimed Catanduva opted for SISQUAL® WFM, aiming to bring more precision and agility to operations planning.
These are the contracted modules:
- SISQUAL® Time & Attendance – Efficient attendance and schedule management.
- SISQUAL® Quality of Life APP – Focus on the well-being of managers and employees.
- SISQUAL® Operations Cockpit – Real-time planning, control and visualisation of operations.
- SISQUAL® Auto Scheduling – Automates schedules to increase productivity.
- SISQUAL® Dashboard – Strategic vision for decision making.
- SISQUAL® SalaryCalc – Accuracy and agility in payroll calculation.
- SISQUAL® Team Dimensioning – Strategic team allocation, adjusting resources to actual needs.
Recognition for excellence in management
Its commitment to innovation and continuous improvement in management processes recently earned Unimed Catanduva recognition in the cooperative sector: the institution qualified for the second stage of the SomosCoop Excellence in Management 2025 Award. This initiative recognises Brazilian cooperatives with the best governance and management practices.
SISQUAL® WFM allows the institution to:
- Optimise the management of schedules and teams;
- Ensure a better quality of life for its employees;
- Reduce operating costs;
- Increase patient safety;
- Achieve greater assertiveness in the allocation of resources.
Approximately 750 healthcare institutions in Brazil and more than 1,500 worldwide benefit from SISQUAL® WFM daily. Among the main clients in the Brazilian healthcare sector are Amil, Fleury, Hapvida, DASA, Seconci-SP, Obras Sociais Irmã Dulce, IGESP, Rede Sarah, Unimed (Fortaleza and Botucatu), FAEPA, FEAS, and Hospital Metropolitano Dr Célio de Castro. With this new partnership, SISQUAL® WFM consolidates its presence in the country’s healthcare sector, supporting institutions that promote excellence in care and contribute to improving the quality of life for thousands of people.
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