The Autonomous Social Service (SSA) Maceió Saúde, the entity responsible for managing strategic units in the public health network in the city of Maceió, in northeastern Brazil, chose SISQUAL® WFM to automate all internal processes related to workforce management.
Created to modernise, professionalise and make the management of municipal health units more efficient, Maceió Saúde emerges as a concrete response to the challenges faced by public health: increased needs in the sector, scarcity of resources, the need for greater operational control and the demand for increasingly humanised services.
In healthcare institutions, the management of medical schedules and shifts is one of the pillars of quality care, and any failure can directly impact patient care, operating costs and the well-being of professionals.
At Maceió Saúde, this challenge has become even more relevant due to the complexity of the units under its management. The need to make healthcare professionals’ schedules more assertive led the group to adopt SISQUAL® WFM, starting to use an integrated platform that covers the entire workforce journey in the sector.
The modules implemented include:
- SISQUAL® Time & Attendance, ensuring strict and reliable control of attendance, working hours, shifts and medical shifts.
- SISQUAL® Operations Cockpit provides a real-time view of operations, enabling quick adjustments and more efficient resource use.
- SISQUAL® Dashboard, which transforms operational data into strategic indicators to support decision-making.
- SISQUAL® RubricCalc, which automates and ensures accuracy in payroll calculations, is fully integrated with operational reality.
- SISQUAL® Quality of Life App, which promotes a balance between personal and professional life, is an essential factor in retaining and satisfying healthcare employees.
The tool also integrates directly with payroll, eliminating duplicate work, reducing errors and ensuring total alignment between what is planned and what is executed.
The partnership with SISQUAL® WFM reinforces Maceió Saúde’s mission to manage units with efficiency, quality and transparency, strengthening the Unified Health System (SUS) and expanding access to more humane and organised care.
Currently, SISQUAL® WFM is present in more than 750 healthcare institutions throughout Brazil, supporting hundreds of thousands of professionals in hospitals, clinics and emergency services, thus contributing as a strategic partner in the transformation of public and private healthcare in the country.
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