Gran Madrid Group increases productivity with SISQUAL® WFM
Gran Madrid´s Group, the leading Spanish group in the gaming and leisure sector, has implemented SISQUAL® WFM to optimize its daily operations.
Since 2019, the tool has made it possible to simplify attendance monitoring, holiday management requests and shift changes, streamlining business operations and thus reducing the administrative burden.
According to Gonzalo Lumbreras, head of Human Resources at the group, managing working hours was one of the company executives main concerns, which is why “the platform’s ability to plan working shifts has helped to optimize resources, achieving a correct allocation within the group’s wide range of working hours,” he explains.
The implementation of the tool was also aimed at decentralizing the management of worked hours, previously the sole responsibility of the HR department, which also translated into a “significant advance for the organization, reducing the risk of miscommunication and bringing operational and financial benefits”, says José Pedro Fernandes, SISQUAL® WFM’s vice-president for the Spanish market.
Innovation increases quality of life
As well as enabling SISQUAL® WFM to manage working hours more effectively, the use of the Quality of Life APP module has also helped to increase the efficiency and productivity of the teams. “One of the main advantages of the portal is its usability for any type of user, making it possible to improve day-to-day operations through the different functions available,” says José Pedro Fernandes..
The Quality Of Life APP allows employees and managers to record attendance, request holiday appointments, change schedules and justify absences, all from a single device. The application, which is available for iOS and Android, also allows the workforce to be managed in real time, thus facilitating planning and decision-making.
The process of implementing the tool was a success, complex and involved all the Group’s departments, ensuring a smooth transition to more efficient and up-to-date team management. “The implementation of WFM processes goes through several phases, one of the most crucial of which is training together with the human resources team,” explains José Pedro.
In addition to providing a personalized management plan during this process, SISQUAL® WFM continues to monitor clients after the projects have been implemented.
The Gran Madrid Group is thus strengthening its position as a leader in the Spanish gaming market, demonstrating its ongoing commitment to innovation and to improving the quality of life of its employees.
Gran Madrid Goup currently manages and operates the gaming and leisure complexes located in Torrelodones, Colón and Torrequebrada, as well as the online casino CJGM online. The group offers one of the most comprehensive ranges of table games, slot machines, and poker in Europe.
The acquired modules include:
SISQUAL® Time & Attendance: Manages the teams’ time and attendance data, allowing greater control of absenteeism and overtime.
SISQUAL® Quality of Life + APP: Allows teams to use tools to control their schedule, offering a better work-life balance.
SISQUAL® Operations Cockpit: Enables the planning, control and visualization of all operations, bringing greater service quality.
SISQUAL® SalaryCalc: Integrates time-tracking data automatically with payroll, resulting in the automatic calculation of overtime/night hours with greater precision.
Want to know how SISQUAL® WFM can help your company?
SIQUAL’s Workforce Management (WFM) is a solution that allows you to manage better your workforce, optimize work schedules, increase employees’ quality of life, increase patient safety, and reduce costs.
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