It is bold to say that everything has changed in just a few days and that tomorrow will probably be very different from what we are writing today, but that is the reality. We have two clear axioms within the business world:_x000D_
- _x000D_
- The digital and cultural transformation within companies is moving at a frenetic pace.
- Productivities need to be greatly improved in order to be more effective and efficient and therefore competitive in the market. (I would also like to include public administrations in these lines but, well, it sounds impossible).
_x000D_
_x000D_
_x000D_
In this post, I would like to talk about communication._x000D_
_x000D_
Until now, employee portals have been a one-way communication tool between company and employee. That is to say, it was a space (generally not very elaborated and without excessive design) where employees receive the payroll, the work calendar, and little else. Generally, the employee has a password within the company’s web page and accesses it._x000D_
_x000D_
The current pandemic framework has marked the need to generate new ways of communication between employees and companies, making bidirectional communication necessary. The employee no longer only receives the same products but can and must interact with the company to:_x000D_
- _x000D_
- Propose changes to their schedules by exchanging them with their colleagues
- Upload a sick leave
- Upload their expenses
- Generate daily clockings
- Talk more directly with managers
- Receive online training
- Etc…
_x000D_
_x000D_
_x000D_
_x000D_
_x000D_
_x000D_
_x000D_
_x000D_
Remote working is here to stay and the development of hybrid working days (part of the week at home and part at the office) is already a reality. Therefore, employee portals have become the best communication tool in the company._x000D_
_x000D_
And now let’s talk about e-mail. I have the impression that it has become or is becoming somewhat obsolete. Traditionally we have received all the files this way, making our inbox always full and having serious complications when it comes to managing its traffic. E-mail has gone from being an element of global communication to being little more than the calendar agenda of our meetings. My statement is somewhat blunt, I know, but internally and externally every day more and more tools such as Teams or Google Meet, CRMs, high-performance ERPs, Zoom, etc are used, and make strong competitors to e-mail. It is true that we still use email when we want our communication to be more official, whether it is an internal or external customer, but it is also true that even a WhatsApp message has the same validity as an email. This leads me to think that I have the impression that email is not going through its best moment._x000D_
_x000D_
We used to look worriedly at our inbox if we had no new e-mails and we could even immediately think that the system was down. Now if there are not x chats open in Teams, we think the same thing._x000D_
_x000D_
Not so many years ago the employee portal was almost non-existent and now it walks on the same level as an email. The employee portal is a vehicle for increasing the well-being or quality of life of the employee in times of need for productivity and affiliation to the values of the company._x000D_
_x000D_
E-mail has many competitors on many fronts that have managed to be more agile, productive and made the user experience easier and less “cold”._x000D_
_x000D_
Anyway, time flies, even for e-mail.[vc_row css=”.vc_custom_1598018194952{margin-top: 40px !important;margin-bottom: 40px !important;}”][qodef_separator position=”center” color=”#dadada” width=”100%” thickness=”1″][vc_row content_width=”grid” css=”.vc_custom_1598012094178{margin-bottom: 40px !important;}” el_id=”eng”][vc_column width=”1/6″][vc_single_image image=”28456″ alignment=”center”][vc_column width=”5/6″][vc_column_text]Escrito por José Ramón Villaverde_x000D_
_x000D_
José Ramon é um especialista em WFM e tem larga experiência em recursos humanos. Dada a sua paixão pela cultura, foi apresentador do programa de televisão ‘La nueva ruta del empleo‘. O seu maior passatempo é a escrita, sendo autor de 4 livros: 3 de ficção: ‘Otto, (Editorial Hades 2019)’, ‘El baile de las ortigas (Editorial Haces 2017)’ y ‘Deconstrucción de una lágrima (Editorial Hades 2014)’ e de não ficção, o livro ‘Películas, buenos consejos y cómo encontré trabajo‘.
