What is WFM, anyway?
First of all, what does this term mean? WFM stands for WorkForce Management. It is an essential tool to control the dynamics of shifts of companies with many employees and dynamic schedules and ensure the level of service, making sure you have the right person, doing the task in the right place and at the right time, through the management of absences, breaks, vacations, leave and ensuring compliance with labor legislation.
The implementation of a WFM solution is known internationally as a tool that can deliver the highest ROI within Human Capital solutions, because of the possible gains in management time, turnover, absenteeism, presence, and overtime.
However, WFM is no longer just a registration system; it is also a system of differentiation and transformation, gaining increasing importance in the strategic decisions of companies.
To help you better understand the advantages of implementing a WFM system, here are 5 key benefits:
1. Increase in productivity
Making tasks simpler and reducing time spent on each, as well as paperwork and red tape, can lead to a significant increase in completed tasks per day. This can make the business more efficient and profitable, freeing up time for strategic planning.
2. Cost Reduction
With activity forecasting, where we indicate personnel needs for each shift or every 30 minutes, we create a team sizing as close as possible to the company’s real needs. A WFM system makes team organization faster and prevents the use of unnecessary resources.
3. Quality of Life
WFM tools allow employees to manage schedules, exchange shifts, request holidays, and justify absences. These practices improve work-life balance, increase talent retention, and contribute to employee satisfaction.
4. Performance management
A WFM system can provide performance indicators, allowing different skills to be evaluated with appropriate goals and criteria. This enables individualized training and long-term performance improvements for the team.
5. Compliance
The WFM system allows for quick adaptation to changes in labor laws, ensuring compliance with regulations through better management of absences, breaks, vacations, and leave.
WFM can be an incredible ally for your company, increasing productivity, lowering costs, and making the business more efficient and profitable.
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