ULSM Case Study

Hospital
LOCAL HEALTHCARE UNITS
EMPLOYEES
COUNTRY
SENHORA DA HORA
- USF LAGOA
- USF CARAVELA
- USF CUSTOIAS
- USF INFESTA
- UCC SENHORA DA HORA
LEÇA DA PALMEIRA
- USF MARESIA
- USF LEÇA
- USF DUNAS
- USF PROGRESSO
- UCSP SANTA CRUZ
- UCC LEÇA DA PALMEIRA
SÃO MAMEDE
- USF PORTA DO SOL
- UCC SÃO MAMEDE
- UCSP SÃO MAMEDE
- ELI MATOSINHOS
MATOSINHOS
- USF HORIZONTE
- USF OCEANOS
- UCC MATOSINHOS
- UCSP MATOSINHOS
- CDP MATOSINHOS
- USP MATOSINHOS
- USP CONSULTA DO VIAJANTE
- USP DAN INADE E FRONTEIRAS
- SASU MATOSINHOS
THE ULSM
The Pedro Hispano Hospital, Matosinhos Local Health Unit (UFSM) is an organization of the National HealthCare System of Portugal, managing 1 Hospital.
The Matosinhos Local Health Unit (ULSM) has the mission of identifying the health needs of the population in its area of influence, providing a global, integrated and personalized service, with timely access, of technical and scientific excellence throughout the cycle. creating a sense of attachment and trust in employees and customers.
Indispensable to reengineer the health system from an organizational perspective, creating the conditions for care integration, collectivizing the problems that each level of care has been facing alone, sharing responsibilities and resources
THE WFM PROCESS
MAIN GOALS
- Implementation/availability of new work handling formats and integrations
- Centralization /Integration Biometries with RHV
- Communication of registration data and salary data between RHV-SISQUAL and SISQUAL-RHV by Webservices
- Time Bank Management Service Urgency Control
- Compensatory Rest and Clearances for Medical Personnel
- Management of independent Workers – Service Providers
- Scale management with display of contract time balances at 4 weeks, 8 weeks, and / or monthly view
- 5x improvement in work speed, visualization and data processing
- Software update for SISQUAL WFM