{"id":38651,"date":"2020-03-10T10:21:38","date_gmt":"2020-03-10T10:21:38","guid":{"rendered":"https:\/\/www.sisqualwfm.com\/jose-de-mello-saude-uses-sisquals-workforce-management-solutions-to-manage-its-call-center-more-efficiently\/"},"modified":"2024-08-27T18:50:33","modified_gmt":"2024-08-27T18:50:33","slug":"jose-de-mello-saude-uses-sisquals-workforce-management-solutions-to-manage-its-call-center-more-efficiently","status":"publish","type":"post","link":"https:\/\/www.sisqualwfm.com\/pl\/jose-de-mello-saude-uses-sisquals-workforce-management-solutions-to-manage-its-call-center-more-efficiently\/","title":{"rendered":"Jos\u00e9 de Mello Sa\u00fade uses SISQUAL&#8217;s Workforce Management solutions to manage its Call Center more efficiently"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Jos\u00e9 de Mello Sa\u00fade assumes itself as a reference company in the provision of health care in Portugal and a partner for the country&#8217;s development. Jos\u00e9 de Mello Sa\u00fade currently manages 5 hospitals (2 of them in a public-private partnership), 5 clinics. and 14 imaging units provide excellent professional services that guarantee the highest standards of quality and patient safety.<\/p>\n<p>&nbsp;<\/p>\n<p>Based on these pillars, SISQUAL<sup>\u00ae<\/sup> WORKFORCE MANAGEMENT offers to this sector the management of the flow of employees, thus effectively establishing a relationship with the client, namely scheduling appointments and medical acts.<\/p>\n<p>&nbsp;<\/p>\n<p>Jos\u00e9 de Mello Sa\u00fade has a Contact Center where hundreds of employees work. To organize the schedules and manage the attendance of these employees, Jos\u00e9 de Mello Sa\u00fade will use SISQUAL<sup>\u00ae<\/sup> WORKFORCE MANAGEMENT tools, enabling it to provide better service to its customers while reducing salary costs.<\/p>\n<p>&nbsp;<\/p>\n<p>For the high quality services they provide and for the significant investments they make and the commitment to qualify their human resources, Jos\u00e9 de Mello Sa\u00fade finds in SISQUAL<sup>\u00ae<\/sup> system the best practice for the application of social sustainability policies and the responsibilities they develop. efficiency-centered management that are the paradigms in the health sector.<\/p>\n<div class=\"k2_video\">\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=156783\">https:\/\/www.youtube.com\/watch?v=156783<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp; Jos\u00e9 de Mello Sa\u00fade assumes itself as a reference company in the provision of health care in Portugal and a partner for the country&#8217;s development. Jos\u00e9 de Mello Sa\u00fade currently manages 5 hospitals (2 of them in a public-private partnership), 5 clinics. and 14 imaging units provide excellent professional services that guarantee the [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":38652,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1549,1555],"tags":[],"class_list":["post-38651","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-healthcare","category-news"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.sisqualwfm.com\/pl\/wp-json\/wp\/v2\/posts\/38651","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sisqualwfm.com\/pl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sisqualwfm.com\/pl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sisqualwfm.com\/pl\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sisqualwfm.com\/pl\/wp-json\/wp\/v2\/comments?post=38651"}],"version-history":[{"count":2,"href":"https:\/\/www.sisqualwfm.com\/pl\/wp-json\/wp\/v2\/posts\/38651\/revisions"}],"predecessor-version":[{"id":54326,"href":"https:\/\/www.sisqualwfm.com\/pl\/wp-json\/wp\/v2\/posts\/38651\/revisions\/54326"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sisqualwfm.com\/pl\/wp-json\/wp\/v2\/media\/38652"}],"wp:attachment":[{"href":"https:\/\/www.sisqualwfm.com\/pl\/wp-json\/wp\/v2\/media?parent=38651"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sisqualwfm.com\/pl\/wp-json\/wp\/v2\/categories?post=38651"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sisqualwfm.com\/pl\/wp-json\/wp\/v2\/tags?post=38651"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}