Clínica Florence Case Study
Clínica Florence is a Transition Clinic and Hospice that integrates the longings for a safe, humanized, and specialized hospitalization unit for adult patients, mostly coming from hospitals, with two different profiles:
1) Patients in transition care or rehabilitation
2) Patients in palliative end-of-life care – Hospice profile
A proposal of integral care of the legitimate patients and their families needs in their physical, psychological, spiritual, and social dimensions, carried out by a highly qualified multidisciplinary team. The Florence Clinic attends to the main covenants in the country.
SECTOR
HEALTHCARE
COUNTRY
ANNUAL REVENUE
BEDS
EMPLOYEES
KICK OFF
ABOUT THE PROJECT
RESULTS
- SISQUAL allowed us a clearer view of our productivity and facilitated cost control with overtime and mandatory benefits, such as the transportation voucher.
- The portal gives transparency to the changes of scales and planned and performed hours, bringing more security and confidence to the relationship between company and employee.
FUTURE PLANS
- The continued emphasis on excellence and a financially sustainable organization
- Continue to invest in technological solutions in order to modernize the company more and more
CHALLENGES
- Improve scales and worked hours management
- Greater visibility of productivity
- Cost reduction
COST REDUCTION
OVERTIME REDUCTION
ROI
SISQUAL is surely the best WFM tool for healthcare units and hospitals. It is an adaptable tool to a complex environment, with multiple scales and ways of people management. In our case, choosing this tool was essential to take a step forward in the management of available resources.
Ivan Santana – Head of People and Culture
